when you need it most


Pivotnow is a strategic advisory business with a focus on people. Partnering with CEOs, Founders, Executives, Investors and Boards, pivotnow will work with you to navigate the key inflection points of your growing or transitioning business.

Ilona Charles is the CEO and Founder of pivotnow. Ilona is renowned for her no-nonsense, authentic approach with a unique reputation for quickly building trusted, insightful relationships and providing pragmatic commercial advice. She gets a huge buzz out of supporting people to grow, develop and succeed. Ilona is highly intuitive to individuals and organisations’ needs. She believes to add real value she must first seek to understand, listen and apply a healthy dose of empathy.

Ilona is a C-suite executive and Non-Executive Director with an extensive career across multiple industries including government, digital and technology (SaaS), financial services, health and telecommunications. She has worked with global and complex organisations ranging from entrepreneurial scale-ups to large, multi-national corporations, specialising in transformation, change and human resources. She is a graduate of the Australian Institute of Company Directors, a Certified member of the Australian Human Resources Institute and a certified Results Trained Coach of the Neuroleadership Institute.